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Our professional staff includes former CIOs and experienced IT consultants, with qualifications at the masters level in Business Administration and Information Systems, as well as many professional designations. We have special practical expertise in IT Performance Management,  IT Project Management and Assessment of IT Services, as a result of practical experiences and publications of  two internationally recognized books. Our Scenario-Based approach is unique, practical, flexible, applicable and sustainable.

publications & PRESENTATIONS

We provide access to research materials, presentations and white papers to disseminate the most current developments on  the management and delivery of IT services.


Project and Performance Management

IT CONSULTING SERVICES

IT PERFORMANCE MEASUREMENT DASHBOARD

We help you understand trends and interpret results that are in your performance data to see the value for predictive analytics and evidence-based decision making processes.

BENCHMARKING & ASSESSMENTS
case studies & newsletters

We provide a medium whereby our members and staff contribute and communicate their experiences and ideas to improve the management and delivery of IT services.

STRATEGIC & operational management

We  provide pre-defined road maps that can be readily applied to fit any particular environment of interest.

PRACTICAL HINTS/TIPS & BEST PRACTICES

We provide practical examples of best practices and tips to equip your staff with the right  tools and techniques to succeed.

performance & project management
TRAINING COURSES

We provide on-line courses for IT Performance Management and IT Project Management with integrated frameworks that can be readily applied to fit any particular environment.

research

TRANSFORMATIONAL CHANGE & IT GOVERNANCE  

We provide a modern spectrum of transformational change and IT Governance model to equip your staff with tools and techniques to succeed. 4Ps-People/Culture, Politics, Process and Productivity.  

PERFORMANCE ASSESSMENTS & benchmarking 

We provide templates, examples, checklists and automation that can be readily applied to fit any  particular environment for on-line self assessments. 

KBAINEY PROFESSIONAL

IT SERVICES &

​Edgework Inc.

"Solutions and Results"